How to switch from Eventbrite in 15 minutes

May 24, 2026 · 5 min read

If you've been thinking about leaving Eventbrite but can't face the prospect of "switching platforms," here's the secret: you don't migrate. You just don't list your next event there.

Most platform changes are made out as massive infrastructure projects. They aren't. Switching ticketing providers is a 15-minute decision per event, made one event at a time. Here's the actual sequence.

What you don't have to do

Switching ticketing platforms doesn't require:

• Migrating past events. They're done. Leave them on Eventbrite for the historical record if you want.
• Migrating buyer data. Eventbrite restricts that anyway. Your future buyers' data belongs to your new platform.
• Telling Eventbrite you're leaving. There's no exit interview. Just stop creating new events there.
• Retraining your customers. The buyer flow looks identical — pick ticket, pay through Stripe Checkout, get QR by email.
• A migration consultant or developer. You can do this yourself in a single sitting.

The 15-minute switch (POCtix specifically)

Minute 0-2: Apply

Fill the venue inquiry form at tickets.portofcams.com/for-venues. Name, email, city, what you're running. Submit.

The form auto-creates a pending organizer record and emails the POCtix admin a 1-click "Approve venue" link. We review same day. You'll get an email back within hours.

Minute 2-5: Connect Stripe

When you're approved, you'll get an email with a Stripe Connect setup link. Click it.

If you already have a Stripe account, you log in and click "Allow." Done.

If you don't, Stripe signup takes about 10 minutes — name, address, EIN or SSN, bank account for payouts. Free. No setup fee. Stripe charges 2.9% + 30¢ per transaction (same as if you took the card yourself), no monthly fee.

Once Stripe is connected, ticket revenue goes directly into your bank account on Stripe's standard next-day schedule. POCtix never touches the money.

Minute 5-15: Create your first event

From the admin dashboard, click "Add event." You'll fill in:

• Event name and date — exactly as you'd put it on Eventbrite.
• Venue name and address — for the buyer's ticket.
• Event image — paste any image URL (or upload — your call). Buyers see this in their confirmation email.
• Ticket types and prices — GA, VIP, comp, early-bird, whatever tiers you want. Set capacity per tier.
• Optional: validity window — early-bird that expires, late tickets that activate at a specific time.

Save. Your event is live.

Minute 15: Share your event link

POCtix gives you two URLs:

• The hosted event page at tickets.portofcams.com/e/your-event-slug
• Your venue calendar at tickets.portofcams.com/venue/your-venue-name (lists all your upcoming events in one place)

Put the event link wherever you used to put the Eventbrite link — Instagram bio, mailing list, posters, your website (you can also iframe-embed the calendar). Customers visit, buy, get tickets emailed instantly.

What the customer experience looks like

The flow your buyer sees:

1. Click your event link → land on a clean event page with your image, description, ticket tiers.
2. Pick tickets → redirected to Stripe Checkout (same checkout they use everywhere — no account needed).
3. Pay → redirected back to a "you're in!" page with their order ID.
4. Within seconds, an email arrives with the venue's logo, event details, full HST date/time, and a scannable QR code embedded right in the email body.
5. At the door: show the email, scan the QR. Or "Add to Apple Wallet" for iPhone (this week).

That's it. No app install. No account signup. No "where do I find my ticket" confusion.

Door scanning

POCtix's scanner runs in any mobile browser. No app install.

1. On any phone, open tickets.portofcams.com/scan.
2. Paste your scanner token (you get this from the admin dashboard, share with door staff).
3. Enter the staffer's email (so every scan is logged with who scanned it).
4. Point the camera at QR codes. Green = valid, red = used/invalid. Phone vibrates on bad scans.

Two-second debounce between scans so you don't accidentally double-redeem. Manual paste fallback if camera misreads. Recent scans history shown on the device for sanity checks.

Refunds and edge cases

If you need to refund a ticket, do it in your Stripe dashboard like any other charge. POCtix's webhook handler automatically voids the corresponding QR code and releases capacity so you can resell the seat.

If you need to cancel an event, you refund all the tickets through Stripe (bulk refund tool available). Buyers get a refund notification. QR codes are voided. Capacity goes back to zero.

If you need to issue comp tickets, do it from the admin dashboard. Comp tickets scan the same as paid tickets but show up separately in your reporting.

What stays on Eventbrite (and that's fine)

You don't have to migrate everything overnight. Realistic switch sequence we see:

• Week 1: Create your next event on POCtix. Leave existing scheduled Eventbrite events alone — let them play out.
• Week 2-4: As Eventbrite events finish, set up the next iteration on POCtix instead.
• Month 2: Your social media + mailing list now point to POCtix by default. Eventbrite naturally fades out.
• Optional: Eventually you can deactivate your Eventbrite account, but most venues just stop using it — no reason to actively close it.

The whole thing is reversible. Try POCtix on one event. If it sucks, you've spent 15 minutes. If it works, every event after that saves you money.

Common worries (and the actual answer)

"My customers know Eventbrite. They'll be confused."

They won't. They'll click your link, buy on Stripe Checkout (same checkout they use everywhere), get an email with a QR code. The Eventbrite/POCtix distinction is invisible to them.

"I'll lose Eventbrite's discovery traffic."

Possibly. If 30%+ of your sales come from people browsing Eventbrite's app, this is real. For most venues with their own audience, it's a small fraction. Run an event each way and compare actual sell-through.

"What about the integration with my website?"

POCtix gives you an iframe embed for your venue calendar. Paste it where the Eventbrite widget lives. Done.

"What if POCtix goes down on event night?"

Honest answer: we're on Vultr with Cloudflare in front, with 99.9%+ uptime over the past 90 days. If we're down during your event, QR codes still work as printouts (scanner caches recently-issued tokens locally), and you can manually let people in by name from the CSV export. Plus we're a small team — you can reach a human directly if it's event night.

"How do I move my mailing list over?"

If you have buyer emails from past Eventbrite events that you've already exported (within their data access limits), you can manually email those folks about your new POCtix venue page. Going forward, every new buyer's email belongs to you and is one-click CSV exportable from POCtix.

Bottom line

"Switching ticketing platforms" sounds like a project. It's actually a single 15-minute decision per event. The cost of trying is 15 minutes. The cost of staying is whatever percentage Eventbrite is taking from every ticket forever.

Run the calculator at your numbers. If the annual savings look real, do one event on POCtix. Decide from there.